Can i have bt infinity

Our guide to setting up a WiFi will take you through the process, step-by-step. Along with their broadband packages and combined broadband, landline phone and TV deals, the provider offers some powerful extras and incentives, including:. As mentioned earlier, it's basically a fall-back onto EE's mobile broadband network should your home broadband let you down.

But it should act completely seamlessly, so you won't even know it's doing its thing. You could make the case that the broadband shouldn't fail in the first place, but it does give you some added peace of mind — especially if a constant connection is absolutely essential. BT email — All of their packages offer users free access to the BT Mail service, with a personal email address ending in btinternet.

Features include a browser-based mail service that can be accessed internationally, up to ten email addresses for family and friends and advanced email security, including antispam and antivirus features. BT cloud storage — All of their deals come with free cloud storage, enabling users to back up their photos, videos and files safely on the cloud and access them from any location or device.

Most packages offer GB. Additional space can be purchased if needed. Our postcode checker will instantly tell you which service is available in your area. Happily, BT is on offer in most parts of the UK. Check BT broadband in your area My postcode is Your information is safe with us.

We won't share your postcode with anyone. See our privacy policy. This website uses cookies to give you the best experience. By continuing, you agree to our cookies policy.

About us Contact us Media centre. Broadband Providers BT Broadband. Featured deal. Get Deal this deal is an. Best deals for November We've highlighted this month's most popular deals and offers. Sort by. Filter results Done Reset. Broadband only. TV only. Anytime calls. Weekend calls. Home Broadband Guides. Get Deal this deal is an. BT broadband review. BT Smart Hub routers.

BT Complete WiFi. Need help choosing the best deal? Call us on. Frequently asked questions Does BT Fibre come with different routers? Do I get any form of parental controls with BT Fibre packages? Just be aware that, like all provider-led email addresses, you'll likely have to change it if you switch away from BT in the future. Take a look at our guide on keeping your email address when you switch your broadband provider. BT broadband deals also come with free cloud storage, which lets you back up your photos, videos and files safely on the cloud and then access them from anywhere.

This can be much cheaper and more convenient than having to back up files to external hard drives or USB sticks. Support from BT is available around the clock with a range of contact options, including phone helplines and online support. Customers can also sign up for the firm's additional 'Tech Experts' service for complete help with their other gadgets. BT's phone helpline is available 24 hours a day, seven days a week and can be reached for free on from a UK landline.

Your call will also be directed to BT's closest call centre to your location, just for that extra touch of familiarity when you speak to its support staff. You can also access a live chat service with a customer service agent if you can't find the answers you're looking for.

For help and support for BT Business customers details can be found here. BT Home Tech Experts offer you the peace-of-mind that no matter what happens, you can get support from a certified tech expert. You can book two-hour appointments, seven days a week, to help you with everything from getting your broadband set up, to making the most of your BT connection.

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BT broadband deals. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. To do this they may need access to your property.

If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed.

Not all lines in an ultrafast Fibre area can support this service, call today to see if you are eligible. BT sends additional discs to guarantee a reliable Wi-Fi connection in every room of your home. The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults.

For full terms see bt. Plans for use in fixed location only. No Limits Plan available with selected mobile plans. Our Price Promise: annual price changes still apply. Mobile network coverage required. Applies for the duration of your fault only. See full BT Halo terms. See full Home Essentials terms and conditions.

We guarantee the speed to your hub. Check your speed using the MyBT app, online or by calling Up to four claims a year. You will be responsible for reconnecting any existing devices or equipment you may have.

Where this person is not you, it must be someone authorised by you to make decisions regarding the location and installation of equipment.

We work with Openreach to provide installation services if you require a new phone line, and for specific technology changes that require work outside of your property e. Full Fibre. We will agree a date and timeslot with you for the service. If there is a delay in performing the service for reasons outside of our control then we will let you know and take steps to reduce the delay. We will not be liable to you for such delays.

If we need to change the installation date, we will try to contact you as soon as possible before the scheduled installation date. If you need to change or cancel any appointment date, you must tell BT at least one working day prior to the scheduled appointment or we may charge the equivalent of the installation charge.

We may also charge you if the engineer is unable to access or is refused access to your property at the time of the scheduled appointment. You may cancel your agreement for the service at any time before the engineer starts work on the installation. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this.

For details of charges please see our Tariff Guide. The Broadband installation service is a standalone service and separate from your contract for the BT Broadband Service. If the Broadband and TV installation service cannot be provided for reasons outside our control you will not be charged. See bt. Applies for the duration of your fault or home move only. See BT Halo terms. For new Broadband Unlimited customers that sign up for 24 months. Payment by Direct Debit. BT Cloud: You need to activate the service yourself.

Subject to availability, minimum line speed and computer specification. For new Fibre Essential customers that sign up for 24 months. For new Fibre 1 customers that sign up for 24 months.

For new Fibre 2 Unlimited customers that sign up for 24 months. For new Fibre with Halo3 customers that sign up for 24 months. For new Fibre with Halo 3 customers that sign up for 24 months. Subject to availability. For new Fibre customers that sign up for 24 months. Terms apply.. For new Full Fibre customers that sign up for 24 months.

For new Fibre Essential customers that sign up for 9 months. For new Fibre 1 customers that sign up for 9 months. For new Fibre 2 customers that sign up for 9 months. For new Fibre customers that sign up for 9 months. For new Full Fibre customers that sign up for 9 months. Prices and terms subject to change during the contract term.

For new Fibre Essential customers that sign up for 12 months. For new Fibre 1 customers that sign up for 12 months. For new Fibre 2 customers that sign up for 12 months. For new Fibre customers that sign up for 12 months. For new Full Fibre customers that sign up for 12 months. Available via BT. Any additional products with minimum commitment are not eligible to be taken in conjunction with this offer. Line Rental included in monthly cost.

Customers will be charged for any unreturned equipment if they decide to cancel. You must claim your BT Reward Card within 3 months of placing your order on bt. If installed prior to Oct: Following a successful claim, your card will be sent to the broadband installation address.

If installed from 1-Nov onwards: Following a successful claim, your card will be sent to the email account you signed up with. GVS Prepaid Ltd. Please note that Reward cards can also be referred to as BT Reward cards — they are the same thing. Available to customers on BT consumer broadband plan UK residents only. Offer is available for six consecutive months.

The six months starts as soon as we receive your request for Britbox. You can cancel the offer at any time. Offer is non-transferable. Britbox is for your personal, non-commercial use. You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content —see www. Compatible equipment required to cast content to your TV.

See BT. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox.

Britbox terms apply. For more details see www. Data used will decrement from any plan allowances depending on how you access the content. BritBox is for your personal, non-commercial use. BT Fibre speeds referred to are download speeds; speeds affected by various factors including distance from the cabinet, time of day and internal home wiring.

If your line won't support our top speed, we'll offer the best speed available. We'll always offer the best available speed on your line. BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices. You'll need to activate and download this service, it may not work with some computer or mobile systems.

See details. BT is not responsible for any of the site categorisations — this is done by our 3rd party specialist vendor. The Account Holder needs to set up and maintain this service. If you delete your account — your settings will be lost. You can re-activate at any time but you will need to add all of your settings again. BT doesn't support activities that infringe the copyrights of the holder.

You need to activate the service yourself. Prices and content may vary.