What should i say communication around disability
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Furthermore, providers should inform all customers about any assistive arrangements or devices on-site, such as:. Providers should be aware that some of these devices are useful for people with particular disabilities. For instance, someone with a hearing aid may find an assistive listening system helpful, while someone identifying as Deaf may prefer to know about Sign Language Interpretation. Customers with either disability may use captioning.
Some customers with white canes may use Braille or video description, while others may use large print or magnifiers. Customers with visual impairments or learning disabilities may use screen readers.
In addition, some customers who do not look disabled may find one or more of these devices useful. For instance, a customer who can walk short distances but not long ones may sometimes benefit from a wheelchair.
Therefore, communicating with customers with disabilities means that providers should let the public know whenever their organizations have assistive devices or accessible structural features, like ramps or automatic doors. Additionally, they should use multiple communication strategies, such as signs, web advertising, and in-person alerts.
Since the disability population is growing, accessibility will attract more customers with disabilities and their loved ones. A way with words provides guidelines for the portrayal of people with disability with the aim of promoting inclusiveness and the accurate and fair portrayal of people with disability. Topics covered include appropriate language, interviewing a person with disability, providing public information to people with disability and general guidelines on communicating with a person with disability.
If you are interested in learning more about the Complex Communication Needs policy and procedure please email: The Centre of Excellence for Clinical Innovation and Behaviour Support at centreofexcellencetraining communities. Communication boards are a visual way of representing speech. They let people with disability express their needs, and communicate, using pictures. A range of communication boards are available for download.
Each board is customised for a particular use, such as:.
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